JOB DESCRIPTION 

As a Business Consultant you will be responsible for developing and maintaining close relationships with small business owners and early-stage startups to help them grow and scale their business. You will leverage a combination of consulting insights from both your personal experience and Surthrive’s proven-playbook to provide masterful advice that empowers business owners to achieve results.

A successful candidate should have the business acumen to assess core problems a business is struggling with, identify goals and develop creative solutions / strategies to meet and exceed those goals. 

The Business Consultant will serve as the direct point of contact for Surthrive ensuring each business owner receives personalized support and walks away satisfied. This role is responsible for managing client communication, analyzing data to make data-driven suggestions, and documenting interactions and results. 

RESPONSIBILITIES 

• Building and maintaining client relationships via setting and managing expectations, as well as addressing any client concerns with grace and patience — we aren’t happy unless the client is delighted.
• Communicating with clients on a regular basis including follow-up emails with action items, scheduling recurring sessions, and providing asynchronous feedback 
• Facilitating objective, results-oriented conversations with clients regularly.
• Providing business owners with insights, coaching, and holding them accountable to what they say they want to achieve.
• Documenting coaching calls and providing summaries to clients including action items and next steps into Surthrive and our partners CRM.
• Help our clients bridge the gap between marketing and overall business operations management.
• Advise 5-10 business owners on go-to-market strategy, business model development, and capital readiness 
• Follow Surthrive’s step-by-step marketing strategy process
• Conduct digital audits reviewing business owners performance by the numbers
• Compile research, insights, and frameworks into a insightful action plan at the end of each engagement 
• Work closely with other consultants to report on business owner progress

REQUIREMENTS

• 1-3+ years of business leadership and/or strategy and operations experience across HR, finance, people management, and/or sales functions
• 1-3+ years experience advising entrepreneurs and/or business owners (tech startups, e-commerce brands, and/or small businesses) 
• Excellent in writing clear, concise and grammatically correct copy
• Excellent interpersonal and communication skills
• Familiar with basic business development frameworks such as Business Model Canvas and Customer Personas
• Familiar with navigating and operating various CRMs 
• Strong interest in the discourse around technology, startups, entrepreneurship, and Diversity, Equity, and Inclusion
• Proven attention to detail and organization through prior work experience
• Align with our values – Be Humble, Be Resourceful, Show Grace, Stay Hungry
• Have an entrepreneurial-mindset and be people-oriented
• Attend mandatory internal meetings

POSITION TYPE

• Contract
• Remote (Virtual)

JOB DESCRIPTION 

As a Digital Marketing Consultant you will be responsible for developing and maintaining close relationships with small business owners and early-stage startups to assist them developing and executing their digital marketing strategies. You will leverage a combination of consulting insights from both your personal experience and Surthrive’s proven-playbook to provide masterful marketing advice that empowers business owners to achieve results.

A successful candidate should have the business acumen to assess core problems a business is struggling with, specifically, as it relates to digital marketing, identify goals and develop creative solutions / strategies to meet and exceed those goals. 

The Digital Marketing Consultant will serve as the direct point of contact for Surthrive ensuring each business owner receives personalized support and walks away satisfied. This role is responsible for managing client communication, analyzing data to make data-driven suggestions, and documenting interactions and results.

RESPONSIBILITIES 

• Building and maintaining client relationships via setting and managing expectations, as well as addressing any client concerns with grace and patience — we aren’t happy unless the client is delighted.
• Communicating with clients on a regular basis including follow-up emails with action items, scheduling recurring sessions, and providing asynchronous feedback
• Facilitating objective, results-oriented conversations with clients regularly.
• Providing business owners with insights, coaching, and holding them accountable to what they say they want to achieve.
• Documenting coaching calls and providing summaries to clients including action items and next steps into Surthrive and our partners CRM.
• Help our clients bridge the gap between marketing and overall business operations management.
• Advise 5-10 business owners on marketing strategy, marketing operations, and digital marketing 
• Follow Surthrive’s step-by-step marketing strategy processes
• Conduct digital audits reviewing business owners performance by the numbers
• Compile research, insights, and frameworks into a insightful action plan at the end of each engagement 
• Work closely with other consultants to report on business owner progress

REQUIREMENTS

• 1-3+ years of digital marketing leadership, strategy and/or operations experience 
• 1-3+ years experience advising entrepreneurs and/or business owners (tech startups, e-commerce brands, and/or small businesses) 
• Excellent in writing clear, concise and grammatically correct copy
• Excellent interpersonal and communication skills
• Proficient in navigating, operating, and implementing a suite of marketing automation tools such as CRMs, Email Marketing, SMS marketing, E-Commerce websites, Social Media management and project management softwares. 
• Familiar with basic marketing strategy frameworks such as Customer Personas, Empathy Maps, and Customer Journey Maps 
• Familiar with developing Lead Generation and Demand Generation funnels 
• Strong interest in the discourse around technology, startups, entrepreneurship, and Diversity, Equity, and Inclusion
• Proven attention to detail and organization through prior work experience
• Align with our values – Be Humble, Be Resourceful, Show Grace, Stay Hungry
• Have an entrepreneurial-mindset and be people-oriented
• Attend mandatory internal meetings

POSITION TYPE

• Contractor
• Remote (Virtual)